Privacy Policy

    Effective Date: 01.10.2025

    www.plantarium.ie (the "Site") is owned and operated by Plantarium Limited. Plantarium Limited is the data controller for the purposes of the General Data Protection Regulation (GDPR).

    Contact Person: Patricia Onac
    Email: office@plantarium.ie
    Address: Unit 46, Enterprise Centre, Lavery Ave, Dublin, D12 PP48

    Purpose

    The purpose of this Privacy Policy is to inform users of our Site of:

    1. The personal data we collect;
    2. How we use collected data;
    3. Who has access to the data;
    4. The rights of Site users; and
    5. Our cookie policy.

    This Privacy Policy applies in addition to the terms and conditions of our Site.

    GDPR

    For users in the European Union, we comply with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). For users in the United Kingdom, we comply with the GDPR as incorporated into the Data Protection Act 2018.

    Consent

    Where consent is required, it is obtained through clear affirmative actions, such as submitting a contact or quote request form. Consent may be withdrawn at any time by contacting us.

    Legal Basis for Processing

    We collect and process personal data only where we have a lawful basis under Article 6 of the GDPR. The legal bases we rely on include:

    1. Legitimate Interests: to respond to enquiries, provide requested information, and manage communications.
    2. Pre-contractual Steps: where processing is necessary to provide quotes or take steps prior to entering into a contract.
    3. Consent: where users have explicitly provided it.

    Personal Data We Collect

    We only collect personal data necessary to achieve the purposes outlined in this Privacy Policy.

    Data Collected in a Non-Automatic Way

    When you interact with our Site, we may collect:

    1. First and last name;
    2. Email address; and
    3. Phone number.

    This data is collected through:

    1. Contact forms; and
    2. Quote request forms.

    How We Use Personal Data

    Personal data collected through the Site is used solely for the purposes stated at the point of collection.

    1. To respond to enquiries, provide requested quotations, and manage ongoing communication. Data may be stored securely in our CMS for record-keeping and communication purposes only.

    Who We Share Personal Data With

    Employees

    Personal data may be accessed by authorised members of our organisation where necessary to fulfil the purposes outlined in this Privacy Policy.

    Other Disclosures

    We do not sell or rent personal data. We may disclose data only where:

    1. Required by law;
    2. Required for legal proceedings;
    3. Necessary to protect our legal rights; or
    4. In connection with the sale or transfer of the business.

    Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

    How Long We Store Personal Data

    Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected. Contact and enquiry data is typically retained for up to 12 months unless further communication is required or a legal obligation applies.

    How We Protect Your Personal Data

    We implement reasonable technical and organisational measures to protect personal data. However, no method of transmission over the Internet is completely secure, and absolute security cannot be guaranteed.

    Your Rights as a User

    Under the GDPR, you have the right to:

    1. Be informed;
    2. Access your data;
    3. Rectify inaccurate data;
    4. Request erasure;
    5. Restrict processing;
    6. Data portability; and
    7. Object to processing.

    Children

    We do not knowingly collect personal data from children under 16 years of age. If such data is identified, it will be deleted promptly. Parents or guardians may contact us using the details above.

    Cookie Policy

    Cookies are small text files stored on your device to improve website functionality and performance.

    1. Analytical Cookies
      Used to understand how visitors interact with our Site. These cookies are used only with user consent and can be managed through the cookie settings or browser controls.

    Modifications

    We may update this Privacy Policy from time to time. The Effective Date at the top of this page will be updated accordingly.

    Complaints

    If you have concerns about our handling of personal data, please contact us first. You also have the right to lodge a complaint with the Data Protection Commission.